myForex Customer Service
FinaTek provides hosting, operations and administration services for running myForex. Our clients benefit from time-to-market advantages, lower cost of operations, a dedicated team of deployment and service professionals, backup and recovery and guaranteed 24x7 service levels. We also provide the licensee with an automated on-line demo system for client trial trading and training.
• ASP support model
FinaTek is providing a secure ASP (Application Service Provider) environment to support its customers who do not necessarily want to manage the underlying network infrastructure and myForex software, but still require the advantages of myForex world-class trading platform.
• Customer Service
• E-mail: customerservice@finatek.com
• By phone: +1.201.644.4040
• myForex Support Portal - a powerful web based costumer relations management system (CRM) which allows us to process our customers' support requests in a timely and accurate manner.
You will receive your access info to the Myforex Support Portal along with our reply to your registration for the myForex Test Drive.
• Technical Support
FinaTek provides technical support for customers and myForex Test Drive subscribers.
End users (traders) should obtain technical support from the brokerage
firms they have signed a trading contract with.
Technical Support e-mail: support@finatek.com
myForex Techsupport ICQ: 351-485-511
